At 1Win, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our platform or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products, or otherwise contact us. This may include:

  • Identity Data: Name, date of birth, and gender to verify your age and identity.
  • Contact Data: Email address, phone number, and physical address.
  • Financial Data: Bank account details and payment card information used for transactions.
  • Technical Data: IP address, login data, browser type and version, and time zone settings.
  • Usage Data: Information about how you use our website and services, including betting history and game activity.

How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use your data to:

  • Facilitate account creation and logon process.
  • Process transactions: Including deposits, withdrawals, and payouts of winnings.
  • Verify identity: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Personalize user experience: Tailoring the games and promotions to your interests.
  • Communicate with you: Sending administrative information, marketing updates, and promotional offers.
  • Prevent fraud: Monitoring for suspicious activity to ensure a secure gaming environment.

Data Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Your data may be shared with:

  • Service Providers: Third-party vendors who perform services for us, such as payment processing and data analysis.
  • Regulatory Bodies: To comply with licensing requirements and legal mandates.
  • Affiliates: To offer related products or services, provided they adhere to this Privacy Policy.

Data Retention and Security

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as for tax or legal accounting purposes).

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include SSL encryption, firewalls, and regular security audits. However, please remember that no electronic transmission over the internet can be guaranteed 100% secure.

Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to:

  1. Request access and obtain a copy of your personal information.
  2. Request rectification or erasure of your data.
  3. Restrict the processing of your personal information.
  4. Data portability: Receiving your data in a structured, machine-readable format.
  5. Object to processing based on legitimate interests.

To exercise these rights, please contact our support team.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. We encourage you to review this policy frequently to remain informed of how we are protecting your information.