CIG Uganda's COVID 19 Response

The health, wellbeing, and livelihoods of our people, families, clients, and communities is CIG’s Uganda key priority. Working with our parent company Cardno and funder UK Department for International Development, we activated our crisis management protocol at the outset of COVID -19 outbreak. We are monitoring the situation and managing the impacts closely. We are also adhering to the Government of Uganda’s restrictions and guidelines during the lockdown.

What are we doing?

Maintaining a strong focus on our health
  • while we do remain open for business remotely, we are taking steps to protect our people and business continuity. We are also committed to delivering high-quality outcomes for our clients and the communities where we work.
  • Monitoring via credible authorities
  • we continue to follow guidance and align our procedures with the World Health Organisation and Government of Uganda. We are leveraging our association with Cardno’s internal epidemiological experts from Cardno ChemRisk to keep updated of new developments during the COVID-19
  • Travel directives
  • we have provided a clear travel directive to our people in alignment with the advice from host government authorities and supported our staff who wanted to be with their families during the crisis. All International and domestic travel for CIG Uganda employees have been suspended as per host country guidelines.
  • Flexible work arrangements
  • we are leveraging our technology and collaboration tools and have extended flexible work arrangements to our people for their protection and to maintain service to clients as a priority. Our office remains closed as per host country guidelines, but our employees are continuing to work remotely and continue to engage with our clients through collaboration tools. We have developed home working guidelines to help our employees maintain some kind of normalcy in their routine.
  • Communication is key
  • we are in regular communication with our people and with our clients as we continue to adapt, protect and maintain our services along with this evolving situation. We have weekly meetings with our employees remotely and share experiences and updates during the week with a view to ensure business continuity and our employees wellbeing.
  • We understand you may have questions around these changes and we have answered these below.

    Q: HOW WILL WE INTERACT WITH CIG UGANDA TO CONTINUE BUSINESS ACTIVITIES?
  • Our office is currently closed as per host country lockdown guideline. However, our employees are working remotely, and therefore can be reached during the normal working ours. Reach out to them to organise an online meeting if the outcome can be achieved without physical presence or contact us on info@ugandacig.com
  • Q: WILL THE CIG PROJECT BE IMPACTED?
  • We are a digital business with experience working remotely. The CIG Uganda team is well equipped to maintain business continuity inclusive of the measures we’ve put in place to protect our staff, clients, and community. With this in mind, we understand that every day brings new information and there may be some unforeseeable changes over the coming months which may impact how we conduct business. We will continue to keep our employees, contractors, clients, business partners, and suppliers updated on any changes to our crisis management plan.
  • We are also flexing our programme activities to provide an active response to the Covid 19 challenge. CIG aims to deliver job creation and economic productivity through catalysing city development and critical infrastructure. A swift bounce back after Covid will be critical for Uganda. We are working with partners on how to achieve this.
  • Q: WHERE CAN I FIND OUT MORE INFORMATION ON CARDNO’S RESPONSE AND CRISIS MANAGEMENT PLAN?

    For more information on CIG Uganda’s Crisis Response Plan to COVID-19, please contact our Team Leader on email: helena.mcleod@ugandacig.com